Pairing a Commercial Wireless Keyboard and Mouse with an HP Computer | HP Computers | HP


Today, we’re going to talk about wireless
keyboards and mice and how to resynchronize a keyboard or mouse
if you lose synchronization. Here’s the receiver. On the receiver, we actually
have the connect button. And it is actually a little button. I don’t know if you can hear that click, click, click. But that’s a button that you need to push
to initialize the synchronization process. We have this I’m going to put on the back of this PC, into one of the USB ports. And you’ll notice there’s the USB tone. And it blinked a couple of times. Now, we’re going to go back. So, we know that it received the right thing. Try to move the mouse. The mouse is turned on, and I don’t have synchronization. Toggle between there, and I don’t have synchronization. On the commercial keyboard and mouse set,
you need to resynchronize the mouse first. So, what we’re going to do is we’re going
to turn this back around so you can see that, when I push the button, it’s going to be hard to see it initially. But after I push it, you’ll see that it starts
blinking blue. Hold it down for about five seconds, and it’ll
start blinking. You have 30 seconds during that process to press and hold the white connect key on the mouse that I’m doing now. You hold that for about five seconds, and
then that should synchronize. And when you let go, the blinking stops. So now we know that this is synchronized. And I won’t turn it around just yet because we’re now going to do the synchronization on the keyboard. So, again, press and hold the connect button for about three or five seconds until it starts blinking blue. Once it starts blinking blue, you can press
and hold the connect button. And you want to be pretty close to the receiver. The receiver should be no more than about
30 centimeters away when you are doing that. Doing a silent count in my head for about
five to 10 seconds. When I let go, the blinking stops. The keyboard and mouse are now synchronized. And as proof, we’ll go ahead and spin this
back around. And we’ll see if we get mouse movement. There’s the mouse right here. And toggle between Windows, Start and Desktop. That’s how you synchronize wireless keyboard
and mouse. If you have other issues with it, you can move the receiver from a different
USB port to either on the side or on the back just to get a different one. You’ll hear the USB tone on and off. If you have, in some cases, our USB ports for the dongle are actually hidden under the cover of the PC. So, we call it a hidden USB port. And you might have to open up a door on the
back of the PC, or you may have to take the whole cover off, depending on the version of the PC that you have. And that’s for an All-in-one. For desktops, it’s a little different. I hope this video was useful, and we’ll talk
to you next time. Thanks.

11 comments on “Pairing a Commercial Wireless Keyboard and Mouse with an HP Computer | HP Computers | HP”

  1. Joselyn Hernandez says:

    What about if its s different type of keyboard but we have the same computer ???

  2. Ashlyn P. says:

    👍👍

  3. YG Electrixx says:

    So we can't connect it without the USB?, I'm talking about the Keyboard.

  4. Aaron Rohlman says:

    What if I don't have a button on my USB?? My keyboard is not connecting, new batteries and I've switched different USB ports… my mouse is working. Pleaseee help. Ive also had this happen before and I fixed it somehow but I forgot how I did it.~_~

  5. Kalashnikov-0 says:

    The curser wouldn't show up 🙁

  6. SoiyeMan says:

    I don't have that type of receiver, I have the short one

  7. Darrin Bui says:

    Awesome, it works, thanks

  8. Mima Academic Office says:

    my computer is differ ur computer coz doesn't has any Potton so how can I connect?

  9. Mike Coughlin says:

    What is wrong with HP. Batteries ran out on the keyboard, and that pretty much was the end. I could never get it to resync, despite trying EVERYTHING that the help and videos showed. Back to a hard wired keyboard. Already went back to the wired mouse since I was tired of the pointer jumping around.

  10. Lil_Goat says:

    Help my receiver doesn’t seem to have that button :/
    How do I connect it? I have the HP Pavillion 23 Touch smart computer.

  11. Bikabe Classic says:

    Thank you for your help

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